Customer Support

About Us

We are a family owned business that has been providing outdoor cover solutions for customers since 1990. Our store is located in Springfield, Oregon just off of Highway 105. If you are ever in the area, please stop by and see us! We are members of the Springfield Chamber of Commerce and believe in providing customers with solutions. If you don't find what you are looking for on our website please call, write, fax or email us your questions.

Contact Us

Phone Support:

Our customer support hours are 8 AM to 5 PM Pacific Time, Monday - Friday
  • Local Springfield, Oregon number: 541-988-5876
  • Toll free long distance number: 1-87SHELTERS (1-877-435-8377)

Fax

  • 1-541-988-3502

Postal Address:

  • 1792 N. 42nd Street
    Springfield, OR 97477


Shipments

Estimated Shipping Time

Most orders ship within 2 – 4 business days, and we strive to ship faster when possible. Shipping times are in addition to the processing time for orders. We ship from different locations and by multiple shipping methods. Orders shipped within the continental US are delivered typically within 2 to 4 business days after shipping. Please call or email if you need more information on delivery times. Orders placed with Expedited shipping methods (Next Day or Second Day) will be processed the same day the order is placed, as long as the order is submitted by 10:30 a.m. PT.



Business days in transit from: SPRINGFIELD, OR 97477